Compuware UK and Ireland >> The Leader in IT Value

	April 07

NEWS AND VIEWS FOR COMPUWARE CUSTOMERS

Welcome from Pete Summers

Welcome to the April 2007 issue of Compuware Insight, the monthly newsletter for Compuware customers.

In our News section, we focus on emerging practices in IT Portfolio Management, with a particular focus on the art of managing, evaluating and shaping demands from the business. Download articles and best practice White Papers that will help your organisation take a more strategic approach to IT governance.

In the Development section, you can read how one US insurance organisation has saved money and time by rewriting its legacy applications for a Web environment with Uniface and hosting them on a software-as-a-service model. Find out too how LogicaCMG in the Netherlands is capturing clients’ development requirements more accurately with Compuware Optimal Trace. OptimalJ users, meanwhile, can learn how they can transition to a Software Factory model using OptimalJ Architecture Edition – and see how one UK customer has already benefited from this approach.

In the Quality section, we reveal how IT services company Atos Origin is standardising quality management processes across all of its in-country and offshore testing and QA teams worldwide. We’re also proud to bring you Bloor Research’s very positive evaluation of our new Quality Management solution. Finally, there is news of an updated, enhanced version of QACenter Performance Edition.

In this month’s Performance section, we take a look at how law firms can benefit from implementing end-to-end user monitoring for applications and data, and reveal the surprising results of our survey into enterprise network readiness for VoIP.

Finally, in the Enterprise section, we look at how one German customer, Sparkassen Informatik, has saved more than 6,000 computing days in two years with Compuware’s MIPS management solution. We also focus on agile development for the enterprise and debunk some of the myths around this very productive, but often misunderstood, approach.

As always, I hope that you enjoy this issue of Insight and find it useful. We would love to receive your feedback, comments and questions, so please don’t hesitate to email us here.

Best wishes

Pete Summers, EMEA Marketing Director

Development and Integration

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	National Farmers Union Insurance saves time and money with Uniface Choosing to have their new applications hosted on a software-as-a-service model has saved the company money, while processing of customer data and processes has been greatly speeded up.
	LogicaCMG looks to Optimal Trace for requirements gathering Optimal Trace was ideal for LogicaCMG’s needs, providing a highly flexible environment for capturing and managing business requirements throughout a development project, and enabling LogicaCMG to respond closely to its clients’ needs and to increase the speed and efficiency of the development process.
	Fast-track to the future of software development While many development tool vendors are talking about software factories and domain-specific languages as the software development paradigm of the future, Compuware customers can benefit from these new methods today.

Automated Software Quality

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	ATOS Origin revolutionises QA with Test Factory approach Using Compuware’s Test Factory solution, ATOS Origin will introduce standard testing tools and processes for all of its local and offshore development teams, enabling faster and more effective testing and allowing clients to follow the QA process more closely.
	Analysts heap praise on Compuware’s new Quality Management solution Launched in January this year, Compuware Quality Management has already drawn plaudits from press and analysts across the globe.
	QACenter Performance Edition 5.5 now available Compuware is pleased to announce that QACenter Performance Edition 5.5 became generally available on 12 February.

Application Performance Management

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	European companies taking head-in-sand approach to VoIP Almost three-quarters of companies believe that network performance is critical to the success of VoIP telephony in the enterprise, but only 8% are putting the tools and infrastructure in place to monitor it proactively.
	Ensure high availability for end users with Application Service Management “In order to manage, first you have to monitor and measure.” With this quote from management guru Peter Drucker, the CIO of law firm Honigman Miller Schwartz and Cohn LLC introduces our featured webcast on implementing an Application Service Management strategy.
	Maintaining order in application performance is a challenge for law firms Our featured opinion article this month examines the performance issues that law firms commonly need to overcome. It reveals how one major law firm used Compuware tools to implement proactive end-user experience monitoring and thus to identify and rectify problems before the firm’s lawyers even notice anything is wrong.

Enterprise

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	Agile development: debunking the myths With its Iterations in Motion (IiM) methodology, Compuware’s professional services division has shown time and again that agile techniques can be put to very good use in enterprise-class development projects, both for new applications and for legacy re-engineering initiatives.
	Optimised performance and CPU savings at Sparkassen Informatik Read our article to find out how Sparkassen Informatik set up a Performance Data Warehouse to correlate its performance analyses and thus managed to save over 6,000 computing days in two years.