UK law firm ensures application availability through merger period

The merger of Pinsent and Masons created one of the UK’s ten largest law firms. While the newly merged firm continued its vital client-facing work, behind the scenes the IT department had the task of trying to streamline two completely different IT architectures with no loss of service to the business. With application and network performance issues threatening employee morale at a critical time, the company turned to Compuware’s Vantage range of proactive monitoring tools to discover exactly what was causing the problems. Find out more in this month’s featured customer story.

Download Pinsent Masons case study

Most European IT directors worry about voice-over-IP quality

Almost three-quarters of Europe’s IT directors are worried about the quality and reliability of voice-over-IP communications, despite recognising the potential cost and productivity benefits of the technology, according to a new survey from Compuware. The survey reveals that not enough is being done to test the performance of VoIP applications prior to implementation, or to monitor and manage the performance of the applications and underlying networks once they are up and running.

Read the full press release

Download our new Resource Kit for worry-free VoIP

The low cost of voice-over-IP communications is proving very attractive to enterprises, but almost three-quarters of companies who have deployed or plan to deploy it say they are still worried about quality and reliability. With this in mind, Compuware has put together a VoIP Resource Kit that outlines the benefits and potential pitfalls of this very useful technology, and to help you manage your own VoIP network for maximum quality and efficiency.

The kit includes a webcast from Compuware and Ovum revealing the ‘Key to Delivering VoIP Quality’, a new Ovum white paper exploring how VoIP can be used to meet enterprise communications requirements, and a Compuware white paper with guidance on how best to manage the MPLS networks supporting VoIP applications.

Download your VoIP Resource Kit:

Webcast: The Key to Delivering VoIP Quality

Ovum White Paper: Meet Business Demand With Next-Generation Networks

Compuware White Paper: The Key To Managing Applications on MPLS

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